Privacy Policy Notice 
Using your personal information


How we us your personal information
Please read this privacy policy notice to understand how we use and protect the information you provide to us under the website; www.carecube.co.uk The purpose of this policy is to explain to you how we control, process, handle and protect your personal information through the business and while you browse or use this website. 


Policy key definitions:

  • "I", "our", "us", or "we" refer to the business, CareCube Solutions Ltd.

  • "you", "the user" refer to the person(s) using this website.

  • GDPR means General Data Protection Act.

  • ICO means Information Commissioner's Office.

  • Cookies mean small files stored on a user’s computer or device.


Key principles of GDPR:
Our privacy policy embodies the following key principles; (a) Lawfulness, fairness and transparency, (b) Purpose limitation, (c) Data minimisation, (d) Accuracy, (e) Storage limitation, (f) Integrity and confidence, (g) Accountability.

Your information will be held by CareCube Solutions Ltd, 7 The Pavilions, Cranmore Drive, Solihull, West Midlands, United Kingdom, B90 4SB.


Data Protection law and how it protects you 
Data protection laws requires us to manage all personal information in accordance with the data protection principles. In particular, we are required to control and process your personal information fairly and lawfully. This means you are entitled to know how we intend to use any information you provide. You can then choose whether you want to give it to us so we can provide the product or service you require. All our employees are responsible for maintaining customer confidentiality. We provide training and education to all employees to remind them about their obligations. In addition, our policies and procedures are regularly audited and reviewed. 

We are registered with the ICO under the Data Protection Register, our registration number is: ZA494018


Where we obtain the information
Your personal information will be held securely by CareCube so we can (either now or in the future) manage your relationship with us. This will include information you provided when you contacted us, any additional information provided by you or others in various ways including: 

  • Emails, letters and during telephone calls, 

  • When registering for information and services.

  • Personal data submitted in data fields on the CareCube website.

  • Information we receive from our business partners and other organisations.


The personal information we collect  
CareCube will only gather and collect the relevant type and amount of personal information required. This may be the following information:

  • Name, Job title and place of work.

  • Contact information, Email address, contact phone number.

  • Postal address.

  • Preferences and interests.

  • Other information relevant to our services.

  • Digital data, IP address.



How we use your information
We do not sell or pass on any personal information about our clients or prospects and we only use any information shared with us for running and improving our services and in that capacity, operate as a data controller and, to the extent that we process the data, as a data processor.

How we use your information

  • Internal record keeping. 

  • To manage our product and delivery. 

  • If necessary, as part of a contract.

  • To improve our products and services. 

  • We may send promotional emails about new events, special offers or other information which we think you may find interesting using the email address which you have provided.

  • To perform marketing and sales.

  • We may use the information to customise the website according to your interests.

  • Managing your relationship with us.

Why we use your information

  • Fulfilling contracts

  • Our legitimate interests

  • Your consent

Sharing your information
We do not share, sell, rent or trade personal information with any third parties for marketing or promotional purposes. We will only share limited data with suppliers where required operationally and with clients (where the data has been collected on their behalf in the first instance).


Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.


Individual rights
Rights to be informed - You have the right to be informed about what we do with the data we have on you.

Rights to access – You have the right to access personal data and supplementary information that is held about you.

Rights to rectification – You have the right to have your personal data rectified if it is inaccurate.

Rights to erasure – You have the right to request the removal or deletion of your personal data (also known as the “right to be forgotten”) where there is no compelling reason for CareCube to continue holding your data. CareCube can refuse your request where there is a legal obligation to hold the information. 

Rights to restrict processing – You have the right to restrict the processing of your personal data in the following circumstances (i) where you contest to the accuracy of the personal data (ii) where you have objected to the processing (iii) when processing is unlawful (iv) Where CareCube no longer needs the personal data.

Rights to data portability – this right allows you to move, copy or transfer your personal data easily from one IT environment to another in a safe and secure way, without hinderance to usability.

Rights to object – You have the right to object to processing for direct marketing purposes.

Rights related to automated decision-making including profiling – You have the right to object to automated decision making without any human involvement and to the profiling of your personal data. CareCube do not carry out this type of processing.

You also have the right to complain to the ICO [www.ico.org.uk] if you feel there is a problem with the way we are handling your data.

How we may contact you 
CareCube may us your personal information to contact you about products and services. You may also be contacted by other selective companies which we work with to deliver our services.

If you have given us permission to do so we may contact you for marketing purposes, by mail, telephone, email, or text message about our products and services available. We may also contact you about products and services from other selected companies which we believe will be of interest to you or benefit you.

You have the right to withdraw, object to or change your marketing preferences at any time by contacting CareCube. If you believe that any personal information we hold is incorrect or incomplete, please write or email CareCube at the below address.

You may request details of personal information which we hold about you under the General Data Protection Regulation. If you would like a copy of the information held on you, please write to the following address:

Care Cube Solutions Ltd
7 The Pavilions,
Cranmore Drive
Solihull 
West Midlands
B90 4SB

info@carecube.co.uk


How we use Cookies 
Cookies are used to store small amounts of information on your computer, which allows certain information from your web browser to be collected. Cookies are widely used on the internet. For more information on cookies please refer to the links below.

https://support.squarespace.com/hc/en-us/articles/360001264507#toc-analytics-and-performance-cookies 

https://support.squarespace.com/hc/en-us/articles/360001264507#toc-functional-and-required-cookies 

https://policies.google.com/privacy?hl=en


Changes to this Privacy Policy
Care Cube Solutions Ltd reserves the right to change this privacy policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the website and you are deemed to have accepted the terms of the privacy policy on your first use of the Website following the alterations.